“At least 60 percent of our members are active duty military,” says Sherrie Teague Marketing Specialist at America’s Credit Union (ACU).
ACU has developed programs that target the issues facing military families. “Many want to improve their financial status and learn better financial management skills,” describes Teague.
To this point, ACU responded by creating strong finance-related seminars and products such as the Performance Saver Account which rewards members with a good rate of return when monthly deposits are made consistently.
“We are hoping to instill good habits in our members and one way is to offer really appealing rates,” adds Teague.
Another product, highlighted by Teague, is a credit card with a low dollar limit, geared specifically for a member who needs to establish credit.
Amy Tiemeyer, ACU’s Military Relations Liaison, is the face of ACU to military members. “We donate $157,000 per year in military and community program support,” says Tiemeyer.
Tiemeyer explains that ACU sponsors events such as a hole at a golf tournament or the Military Ball. “Our sponsorships then allow more money to go directly to the group we’re working with to support the military community,” says Tiemeyer.
ACU also coordinates Turkey Shoot, an annual golf tournament, to raise additional funds to support military families.
Not only is ACU generous with donations, but they also sponsor programs to support its members. For example, ACU sponsors Operation Baby Shower and hosts pregnant women and new moms for an afternoon of cake, mingling, and a goodie bag of treats.
“We support the military in so many ways,” explains Tiemeyer who describes programs such as a home buying seminar specifically for soldiers that have a challenging financial history such as a previous short sale.
Tiemeyer and Teague also talk about ACU’s focus to protect a soldier’s credit. For example, Mike Asay, ACU’s Director of Loss Management, finds creative solutions to help soldiers in danger of losing their vehicle.
“The best scenario,” clarifies Tiemeyer, “is to contact ACU before any trouble starts. We can help keep issues off your credit report.”
“We are very proud of creating products and services that benefit our soldiers, which may not translate into the civilian world,” says Tiemeyer.
“We always have a branch close by, 24/7,” comments Teague. With a constantly shifting membership base that deploys or relocates frequently, ACU has stayed on the forefront of electronic services.
Online banking and bill pay, a relationship with a nation-wide ATM network, and text and mobile banking are all services offered by ACU. Watch for the ability to scan checks directly into your bank account by the end of the year.
With 13 branches surrounding Joint Base Lewis McCord, the credit union is ready to serve the area’s military community.
For more information or to locate a branch, click here.