Home is where the heart is, which is why you want the interior of your house to be comfortable, inviting, and a reflection of your personality. Because of this, no two homes are quite the same. From the pictures hanging on the walls to the throw pillow on the sofa, each smudge of paint, piece of decor and furnishing found in your home personalizes your living space, creating a unique setting where so many of your favorite memories are made.
With more than a decade of experience in the furniture industry, Foothills Family Furniture owners Kaleb and Candice Tangen understand how important the style and comfort of your home is, which is why for the past three years they have been committed to providing the Lakewood, JBLM and surrounding South Puget Sound area with affordable, quality furniture. From classic and custom bedroom sets to trendy American-made sofas and more, anyone can step into Foothills and find something that matches their aesthetic, and budget.
Kaleb Tangen started his career in the furniture industry working at a few different retailers in Olympia. During this time, Tangen noticed that many of his customers were military members. Realizing that the JBLM military community didn’t have a lot of options close to base where they could find unique and affordable furniture, in 2011 Tangen and his wife decided to open Foothills Family Furniture in Lakewood. “We wanted to offer a better opportunity and option for the military community,” Tangen says.
While the military community makes up a large percent of Foothills’ customers, Tangen says that, because of their convenient location, they see people from across the entire community step through their doors. Previously located on Bridgeport Way, Foothills Family Furniture quickly outgrew its original space and is now able to provide the community with an even wider selection of furnishings at their current, larger location on the corner of 100th Street and South Tacoma Way.
So, what do you see when you step through the doors at Foothills Family Furniture? Custom made oak armoires, sleek leather couches, charming wall accents, and just about everything in between. But, more than just an impressive showroom of thoughtfully selected dining tables, bedroom sets, sectionals and more, what sets Foothills Family Furniture apart from other furniture stores is the outstanding service they provide to each of their customers.
Upon entering the store, I was instantly greeted by Tangen and his store manager, Robert. “We are a small family business, and the whole family is involved. My brother-in-law works here, my wife does our marketing, and I’ve known Robert for ten years, so he’s like family,” says Tangen. With a staff as small and tight-knit as the one at Foothills, Tangen says, “If you come in and purchase something from Robert and come back later and he’s not here, I will know about it and be able to help you.”
Tangen says their customer service is unmatched. “We go above and beyond to find what the customer needs. If it’s not on our showroom floor, we’ll find it. Even if that means sending the customer to a different store,” he explains.
This level of customer commitment makes the customer experience at Foothill’s unique from other popular retailers. And, Foothills Family Furniture even promises to beat anyone’s price. “Even though we’re not one of the big guys, we have what you’re looking for. If it’s not in our showroom, we can get it. Because we offer everything from the very highest to the lowest end, we’re able to meet our customers needs, and do it in a family oriented, service fashion.”
Whether you’re looking for a new addition to your existing collection or are starting from scratch, Foothills Family Furniture in Lakewood is ready to help you find what you’re looking for. And, don’t be surprised if you become a repeat customer. Tangen says 90 percent of Foothills Family Furniture’s customers have shopped with them before. That could be due in part to memorable customer service, but Tangen says he keeps his customers coming back with a constantly changing inventory.
He encourages his customers to come back frequently, as there is always something new in the showroom for them to feast their eyes, and maybe even take home.
To discover more about Foothills Family Furniture, visit their website here, or find out firsthand by visiting their showroom, open seven days a week.
3612 100th Street SW
Lakewood, WA 98499