When you buy or sell a home, you need an inspection. And, with the real estate market picking back up, South Sound inspection company Boggs Inspection Services helps homeowners complete their sale by providing quick, knowledgeable and thorough inspections. Founded by Dwayne Boggs more than 10 years ago, the team has grown steadily in the South Sound and today includes four inspectors along with office manager, Heather Rowell.
The newest member of the team is inspector Bill Ryan. An Olympia native, Bill has deep family roots in the area but has had a diverse road to his current career. He started out below the waters of the Puget Sound and Pacific Ocean as a commercial shellfish diver, working the southern end of Puget Sound up through southeast Alaska.
While the job was exciting, the areas fisheries slowed and he looked to pursue a hobby he’d always loved — cooking. While Ryan had no formal training as a chef, he’d been doing it at home for years and knew it was something he was passionate about. “As kids, we would go to Gardners Restaurant for really special occasions and I always loved it there,” Ryan shares. With no credentials to back him up, he simply approached then owners, Leon and Jane. He offered to wash dishes and cleanup for the chance to simply watch and learn in the kitchen. The owners agreed.
“I’m a hands-on person,” shares Ryan. “I like to see things done and can pick them up quickly.” His dedication and quick learning didn’t go unnoticed and when the sous chef left, Ryan was offered the job. “I loved the family atmosphere [at Gardners], the low turnover, and the consistent quality,” he explains. “It was there that I learned to deliver great customer service. If you do that, your customers will almost always go away happy.”
Restaurant work is mainly at night, so to add to his income, Ryan worked construction part-time during the day. He again learned quickly on the job and showed his skill and dependability. “The pay was great,” shares Ryan, “and even though I loved to cook, when they offered me full-time I had to take the job.”
The next 15 years was spent in commercial and residential construction with his last seven as a foreman for long-time Olympia builders, Kaufman Construction. He proved time and again his knowledge and leadership on the job site and was well respected throughout the area industry.
But, as happens to all of us, the years marched on and age became a factor. “I just didn’t want to carry a tool bag around any longer,” he says, laughing. Ryan was friends with Boggs Inspection Services owner Dwayne Boggs through a training group they participated in with their hunting dogs. They began to hunt a bit together, getting to know each other, and about a year ago, Dwayne offered Ryan a job on his inspection team.
“I wasn’t quite ready a year ago,” says Ryan, “but I kept thinking about the position and knew that it was a good fit.” On the construction site he worked closely with his small crew of two or three guys, but Ryan loves people. He knew the inspection job would have him meeting new people every day, something he missed from his restaurant days. The offer was still open from Boggs and Ryan jumped in with two feet.
“I attended the most thorough training for inspectors there is,” he shares of the two-week intensive certification class he completed. The class was excellent, giving him the framework for completing a professional inspection. But, as always, Ryan is learning “hands-on,” watching the veteran inspectors, reading and engaging in continuing education.
“Home inspecting is fascinating,” says Ryan. “You have this two-to-three hour window into someone’s life during one of their biggest moments, buying a new house. Being involved in that and making an impact is really great.” With the busy real estate market, these “windows” happen several times a day. Ryan loves meeting new people, being presented with new situations, and impacting people’s lives.
“It’s not monotonous, that’s for sure,” he says of the job where you never know what you may find in the attic or under the house. An inspection is comprehensive and Ryan’s long experience in construction shows in each report he completes.
Ryan’s days under the water and in the kitchen are behind him and he’s thrilled with his new career. “I’m excited to be a team member of a successful, local company. I look forward to being part of the business Dwayne has built based on excellent customer care, consistency and quality service, which is the foundation of this company.”
Bill and his wife of 12 years, Jennifer, live in Olympia and spend their free time exploring the great outdoors of Washington and Idaho. And of course, bird hunting with his new colleague, Dwayne.
To learn more about what the Boggs Inspection Services team can do for you, visit them online or call 360-480-9602.